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How Do I Get Support?

Thanks for checking out ARTI Academics! This school is a completely new model in real estate education. We pride ourselves in having the best customer support in the industry - although we have designed the school so you hopefully don't need it. :)

First off, you are here in our Support Community, which has conversation, questions and answers on various topics related to real estate school, licensing, affiliation, continuing education and more. We pride ourselves on having a very comprehensive forum where you can find immediate answers to your questions 24x7.

Software Platforms:
There are a lot of options out there for types of devices to use. For the best experience in the school, we recommend using a computer with Firefox, Google Chrome, or Safari internet browsers. You are welcome to use any device, but the ones listed are what we support. We may be offering additional technology options to take classes in the future!

Are You Enrolled or Considering Real Estate Pre-Licensing?
While enrolled in ARTI Academics as a pre-licensing student you have your own ARTI® Certified Coach. This Coach is your resource for all things real estate school/licensing and is personally dedicated to your success. You also have access to our email support 24x7.

Are You Enrolled or Considering Continuing Education?
ARTI® Academics makes real estate school easy. If you have a question, it's probably been answered before right here in the Support Community. If you happen to run into questions along the way, you can always email our help desk directly from ARTI® Academics.

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How do the Videos, Quizzes, Timers, and Slides work?

Each certificate, such as Real Estate Pre-Licensing or even a Continuing Education module consist of Courses and each course consists of various activities.  An activity can be a video, quiz, or slide, with the majority being video produced.  Videos can range anywhere from 10 seconds to 10 minutes.

Q) Can I skip or fast forward a video?

A) No.  All content, including video, is designed for you to watch at the speed and pace it was created and to comply with Utah Real Estate Licensing requirements.  You are able to pause the video to review the topic in further or take notes.  This is to ensure that you are receiving all of the information needed to be successful in Real Estate.  After watching an activity in ARTI Academics, you can go to previously completed activities and review.

Q) Are slides timed and can I fast forward and pause?

A) Yes each slide in ARTI Academics is timed. You cannot fast forward through a slide (unless you've already watched it), but you can pause a slide by clicking anywhere on the slide if you need some additional time to study the topic, or take notes.

Q) Where do I find the study guides and practice quizzes for CE and Pre-Licensing?

A) All study guides and quizzes are in the course documents section, where you can download each document.  You can find "Course Documents" below the activity viewer in the lower right of your screen.  You will also find additional supplementary information, such as contracts and exhibits there.  If you're looking for all of the Utah real estate license study guides and practice tests combined into a single document, you can order it for free and download it here.

Q) Who do I contact if I have a problem with my courses?

A) You found a bug!? We try our best every day to make sure your education experience is as smooth as possible, but if you happen to run into a glitch, please click "report an issue" in the very bottom right of your screen so we can get it squashed! Please provide any information that you can that would be relevant for the developers.

Q) The time has not updated for the course when I finished, why is that?

A) Have no fear, when looking at the certificate review screen (the place you can resume your class), the time and hours will only update when you have completed a course!

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I'm Ready To Take My Utah Real Estate Test!

Congrats!! After you have completed the required 120 hours Utah Pre-Licensing Certificate through ARTI Academics, you will receive a Certifying Document from the school.  This document is delivered directly inside ARTI Academics and is specially coded to work only for you.  You are also emailed the document.

This Certifying Document document is issued by the State of Utah and authorizes you to schedule and take the real estate exam from a Pearson Vue authorized testing center.  Simply visit:, create an account and schedule your exam.  Pearson Vue will also provide additional information about what you can take to the testing center.


Upon successful completion of the exam, you will provide to the state:

  1. A Completed and signed original application issued by the testing center.
  2. Signed, original school Certifying Document (provided by us). This document is only valid for one year and must be submitted within 90 days of passing the exam) or valid education waiver issued by the Division of Real Estate.
  3. Signed responses to the Qualifying Questionnaire issued at the testing center and all supporting documentation requested for any "Yes" answers.
  4. Candidate fingerprint receipt issued at testing center or two fingerprint cards.
  5. Completed and signed Certification of Legal Presence form.
  6. Non-refundable fee of $152.
  7. Licensing Checklist Document


For additional information about being prepared to take the exam, you can review this post or visit the Division of Real Estate's website.

Good Luck passing your Utah Real Estate Exam!

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How long do I have to complete the Utah Real Estate School Pre-Licensing?

While Utah's Division of Real Estate requirement is 1 year, we allow just 6 months.  This is more than enough time for any student to complete the material and pass the test. We want you to be successful passing the exam and if you took the 'Estates' course 10 months ago, for example, the likelihood of you being extremely well versed will decrease.  We pride ourselves on being high quality education and want you to have the best real estate educational experience. If for some reason, you feel that 6 months is not enough time for you to complete the course, please reach out to us!